Frequently Asked Questions

Axori OS is an AI operating system for service businesses. It replaces the receptionist, bookkeeper, marketing assistant, and financial analyst you would otherwise hire — with AI agents and a full dashboard, all in one subscription.

No. If you can use email or a smartphone, you can use Axori OS. Setup is guided step-by-step. Your dashboard is ready in seconds after signup — the AI agents take a bit longer to train on your business, and we handle that for you.

Your data is yours. Always. We never sell it, share it, or use it to train AI models. While you are a member, we store your receipts, financials, and business data securely. If you ever cancel, you get 30 days to download everything as a ZIP file. After that, we permanently delete it from our servers. You take it all with you.

Yes. SPARK LITE ($99/month) and SPARK ($200/month) include a 14-day free trial — a card is required at signup, but nothing is charged until the trial ends, and you can cancel anytime before then. PULSE and CORE start right away with no trial. If you have a Charter Member code from Maxx, follow the instructions in your invitation — those codes unlock extended free access.

Plans start at $99/month for SPARK LITE and go up to $900/month for CORE, with custom Enterprise builds from around $2,000/month. Every tier is priced against what it replaces — the staff a growing service business replaces with Axori OS can easily run $9,000 a month. Full pricing at axori.ai/#pricing.

Yes. No long-term contracts, ever. Cancel anytime from your dashboard or by emailing maxx@axori.ai. Your service continues through the end of your current paid billing cycle, and your cancellation takes effect at cycle end. No refunds, ever — no partial-month or prorated refunds. Simple, no games.

English and Spanish at launch. You choose your preferred language during signup. You can switch languages any time from the dashboard using the globe icon in the top bar. Your AI text and email agents respond to your customers in the language you set.

For most small businesses, yes. Axori OS includes a full financial dashboard, receipt OCR, mileage tracking, tax estimates, and 1099-NEC handling — everything a small business needs for financial tracking, plus AI agents that traditional accounting platforms do not offer. One important thing to know: your data belongs to you. While you are active on Axori, we store your receipts, transactions, and business data securely, only while your subscription is active. If you ever cancel, you get 30 days to export everything as a ZIP file, and then we permanently delete it from our servers. No hostage-taking, no long-term archives, no fine print.

No. Your AI text and email agents are trained on your business, your voice, your services. They sound like a knowledgeable member of your team — professional, warm, and on-brand. You can review every response before it goes out during training, and once you approve the tone, the AI operates 24/7 on autopilot.

Email maxx@axori.ai. That is the founder direct line. For higher tiers (PULSE and above), you also get priority support and a dedicated engineering point of contact. We keep support simple: real humans, fast responses, no ticket-number runaround.